Frequently asked questions
Always Fly
What does "answered in under a minute" mean?
It is the time between the alert coming in and the duty desk answering it. The time to reach the enclosure depends on the distance and is set in the contract according to the area.
What happens if the unit cannot be repaired at the enclosure?
It is removed and a loaner unit is installed for 10 to 15 days while yours is repaired at the workshop. The enclosure is not left down.
Equipment
What equipment do you work on?
DJI docks and DJI Enterprise drones. Compatibility details are defined at the time of contracting, according to the equipment installed at each enclosure.
Coverage
Which areas do you cover?
Chubut and Santa Cruz, from our base in Rada Tilly. For other areas, get in touch: the model is designed to be replicated.
Contracting
Can maintenance be contracted without Always Fly?
Yes. The two services can be contracted separately or together, although most enclosures justify both.
Services
Do you fly the drones yourselves?
No. CrInf supports the client's operation: we maintain, repair and replace the equipment. Flight operations remain the client's responsibility.